Privacy Policy
Thank you for choosing to be part of the Metalifest community (“Company,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.metalifest.com (“Site”) or use our services.
Please read this policy carefully. By using our Site or services, you agree to the practices described below.
Information we collect
We collect personal information you voluntarily provide when you:
- Create an account
- Book a consultation
- Contact our support team
- Subscribe to newsletters or updates
- The types of personal information may include:
- Your name and contact details (such as email address)
- Date, time, and content of your consultation requests
- Payment-related information (processed securely through third-party providers — we do not store full payment details)
- Optional profile information you choose to share
We also automatically collect certain technical data when you use our Site, such as: IP address, browser type, device information, pages you visit and interaction data
How does the platform work?
We use your information to:
- Provide, personalize, and improve our services
- Process bookings and transactions
- Communicate with you regarding your account, consultations, or updates
- Respond to inquiries and provide support
- Enhance site security and prevent misuse
- Comply with legal obligations
We do not sell your personal information to third parties.
Sharing of information
We may share your information with trusted third parties only when necessary to operate our services, including:
- Payment processors
- IT service providers
- Legal authorities, if required by applicable law
These parties are required to protect your information and use it only as instructed by us.
Cookies and tracking technologies
Our Site uses cookies and similar technologies to enhance your experience, analyze website traffic, and improve our services. You can control or disable cookies through your browser settings, but this may affect certain site features.
Your rights and choices
Depending on your location and applicable laws, you may have rights to:
- Access or update your personal information
- Request deletion of your data
- Opt out of marketing communications
- Request information about how we process your data
To exercise these rights, contact us at: [email protected]
We will respond to verified requests within a reasonable time, as required by applicable U.S. privacy laws, such as the California Consumer Privacy Act (CCPA) where applicable.
Data security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or alteration. Please note that while we strive to protect your information, no method of electronic transmission or storage is completely secure.
Children's privacy
Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 18. If we learn that we have unintentionally collected such information, we will take appropriate steps to delete it.
International users
Our services are operated from the United States. If you access the Site from outside the U.S., please be aware that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new version on this page and updating the “Effective Date” above. We encourage you to review this policy periodically.
Contact us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
Email: [email protected]
